SHIPPING & HANDLING TIME :
Orders are usually processed within 1-5 business days (i.e., Monday – Saturday). Some orders, such as pre-order items, may take longer. We’re continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances, it may take a bit longer. In this case, we’ll notify you of this delay immediately.
SHIPMENT TRACKING :
You will be notified when your order ships from our warehouse with the shipment tracking number.
PAYMENT METHOD :
You can pay via all major VISA or MASTERCARD credit/debit cards using our payment gateway at the time of checkout. Payment is accepted in INR (Indian National Rupee) at the time of purchase. Duties and taxes are not included in the price.
RETURN POLICY :
We are happy to offer a 30-day, no-questions-asked return policy (with full refund or credit) for unused and unworn items. Free return shipping is applicable only when costs do not exceed Rs. 70 and for pin codes covered by our courier partners.
In case of charges exceed Rs. 70, all charges (return shipping, duties, taxes, fees, etc.) in excess of Rs. 70 will be adjusted against the customer’s refund. In case of non-serviceable pin codes, the customer is responsible for returning the jewelry to our warehouse and will receive Rs.70 towards shipping charges with their refund.
Please note that we currently do not offer free shipping on international returns.
RETURN SHIPMENT PROCESS:
To return your order, please keep the package ready and include the original invoice. Contact our customer care and we will arrange a return shipment for you. For areas where a return facility is not provided by our logistics partner, you can use your own partner and ship it to our warehouse. Shipping and handling charges, as well as taxes and duties, are not refundable. Please address all returns to:
109 Jawahar Market,
Sri Ganganagar, Rajasthan,